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Governance

From our social media manager to yours: why implement a social media policy?

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Mobile phone with social media icons

New guidance published by the Charity Commission makes it clear that charities who use social media should have a policy in place and ensure that it’s followed. But, when you’re busy in the day-to-day (creating and scheduling posts, researching new …

Listening to charities’ experiences of the coronavirus pandemic

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The COVID-19 pandemic has been a shared experience like no other, but it has also affected everyone - countries, organisations, people - in innumerable different ways. This summer we held a series of roundtable discussions with small and medium-sized charities to hear about their experiences.

Engaging with controversial or divisive issues - reflections for charities

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People rightly have high expectations of charities, and when their actions cause controversy it is our job to listen carefully to those concerns and take robust action when necessary. So as we conclude the National Trust case today, I’d like …

Barriers to responsible investment - what we learnt from our listening exercise

Posted by: , Posted on: - Categories: Finance, Governance, Law, Public Trust
3 stacks of coins with small plants growing at the top.

Update (1 August 2023): Our refreshed investment guidance has been published. Read Investing charity money: guidance for trustees. In January, the Charity Commission began a listening exercise to help us understand the barriers that may be preventing some charities from …

This #TrusteesWeek ‘take 5’ to read our new quick and easy guides

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Helen Stephenson, Chief Executive Charity Commission for England and Wales

As we all know, this year has been turbulent to say the least, bringing with it unprecedented challenges to charities throughout England and Wales. We have seen admirable efforts of trustees, the majority of whom are volunteers, to support their …

Covid-19 highlights the lifeline that charities are to so many – and we are playing our part as regulator

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Helen Stephenson (Charity Commission CEO).

As many thousands of people continue to step outside their homes to go to work each day amid a national lockdown, I am struck by how many of these frontline workers will be employed by charities. Care homes, hospices, specialist …